Product Operations Leader
Drive efficient product flows, lead store teams, promote customer delight. Full-time, permanent role with opportunities for growth and a supportive work culture.
Role Responsibilities
The Product Operations Leader ensures Indigo’s sales floor runs smoothly, handling merchandise flow, leading teams, and supporting operational excellence.
This is a full-time, permanent role offering the chance to coach staff, manage visual merchandising, and strategically move products for maximum sales impact.
Daily responsibilities cover coaching Customer Experience Representatives, opening/closing the store, and maintaining high health and safety standards throughout.
Flexibility is crucial as work shifts may include evenings, weekends, and holidays while maintaining a productive environment for both employees and customers.
Requirements include at least 1–2 years in customer service, operations, or merchandising and some leadership experience, creating an efficient and inspired team atmosphere.
Standout Advantages
Indigo values its people, supporting growth and learning through genuine feedback, open dialogue, and advancement opportunities.
Candidates will find this role rewarding if they appreciate a culture of respect, diversity, and innovative teamwork geared toward customer satisfaction.
Potential Drawbacks
This role’s demands can challenge even the most dedicated, requiring constant mobility, lifting, and adaptability to changing schedules and priorities.
It also requires the ability to remain positive, motivate teams, and balance multiple operational tasks during periods of high customer traffic.
Final Verdict
For those seeking a leadership role in retail with direct impact on team culture and operations, the Product Operations Leader role at Indigo is a compelling opportunity to grow and lead.
The company’s commitment to inclusivity, employee development, and operational excellence makes this an attractive position for retail professionals ready to take the next step.
