Technical Support Specialist
This permanent opportunity offers €45,000-€50,000, suited for tech-savvy professionals with experience in engineering support, CRM and problem-solving. Great growth potential and collaborative environment.
Are you searching for a technical support role with a secure permanent contract and a respectable salary? This Technical Support Specialist position stands out with a competitive pay range of €45,000 to €50,000 depending on experience. It’s an enticing opportunity for individuals holding an engineering qualification and seeking stability in a role with excellent long-term prospects and a modern work environment.
Responsibilities & Day-to-Day Work
Key Responsibilities
As a Technical Support Specialist, you’ll be the go-to person for solving customer technical issues, working both independently and as part of a cross-departmental team. Your main tasks involve diagnosing and resolving technical problems related to the company’s broad product portfolio, including hardware, software and systems. You’ll also keep detailed records in the CRM, help draft technical documentation, and escalate complex queries to senior engineers when needed. Clear communication skills are essential, as your role is as much about assisting people as it is about finding solutions while balancing multiple priorities.
What Makes This Position Attractive?
With the permanent nature of the role and salary in the €45k–€50k range, this job delivers both financial security and consistency. Your exposure to the latest in HVAC and technical solutions, coupled with support from seasoned professionals, offers valuable professional growth. If you are passionate about tackling new challenges and advancing your engineering knowledge, this role is a brilliant next step. The smaller team size means your voice is heard, and your efforts are recognised.
Are There Any Downsides?
While the job provides variety, you may need to adapt quickly to shifting priorities and sometimes manage queries across various platforms. The role is best suited to those comfortable with fast troubleshooting and documenting each interaction meticulously. If you favour a strictly structured workplace or want less day-to-day variety, this setting may pose some challenges.
Final Verdict
This Technical Support Specialist role is a solid opportunity for professionals eager for a blend of technical problem-solving and customer interaction. Its permanent contract, attractive pay and supportive environment can drive your career forward, especially if you’re already experienced with technical support in engineering fields. For those seeking stability, career development and a people-centred culture, this is a position worth considering.
