Receptionist Job at The Johnstown Estate: Permanent, Full-Time Role with Training & Growth

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Receptionist

This permanent, full-time receptionist role is ideal for candidates focused on delivering outstanding customer service. The position includes comprehensive training and supports career growth.




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Receptionist Job Overview

If you’re seeking a permanent, full-time position with opportunities for training and ongoing development, this receptionist role may be excellent for you. This job offers a stable, long-term career path, plus the chance to progress within the hospitality sector. The company is known for a strong commitment to both staff development and guest care, which makes it appealing to customer-focused candidates

Pay rate figures are not disclosed, but receptionists in similar roles can typically expect industry competitive wages. Hotel experience can be useful, though not strictly necessary if you display professionalism and a warm attitude.

Expect structured coaching from day one, so you’ll feel supported as you learn the ropes. The company invests in creating a positive team culture.

Working hours and shift requirements generally follow a rotating pattern, great for someone adaptable and eager to meet fresh challenges each week.

Staff success is measured by teamwork, communication, and positive guest feedback, so strong people skills are just as important as technical ones.

Typical Day-to-Day Duties

The primary job focus here is on greeting visitors and guests with warmth and professionalism. You’ll manage the front desk, handling calls and in-person queries efficiently.

Daily, you’ll coordinate between departments, maintain schedules, and keep records organised. Typical admin duties include data entry, managing mail, and filing documents.

You’ll respond to general enquiries with accurate information, either in person or through phone and email. Handling check-ins and supporting guest requests is a major part of the job.

The front desk area remains your responsibility, ensuring a tidy, professional impression at all times. Proficiency with office software will help you work efficiently.

Expect to manage bookings, communicate changes, and occasionally assist in escorting guests to their required locations if necessary.

What’s Great About This Role

One key benefit is the ongoing training, which makes this an attractive option if you’re hoping to build a career in hospitality or administration. You’ll learn valuable soft and technical skills daily.

Another positive is the supportive team culture. You’ll work in a friendly environment where input is valued, and everyone’s striving towards continuous improvement. This is great for motivation and professional growth.

Points to Consider

The job can be quite fast-paced, especially during busy periods, which demands resilience under pressure. Sometimes, handling several tasks at once becomes challenging.

You may also encounter situations where you must diplomatically handle complaints or difficult guests, so having patience and a calm manner is essential for success.

Final Verdict

Overall, this is a solid opportunity for someone seeking a permanent, full-time receptionist job with real support for learning and career development. The role is demanding but brings visible rewards for those who enjoy interacting with people and delivering excellent customer service.

If you want structure, stability, and personal growth in a people-focused workplace, this position could be a very strong fit.

Recommended for you

Receptionist

This permanent, full-time receptionist role is ideal for candidates focused on delivering outstanding customer service. The position includes comprehensive training and supports career growth.




You will be redirected to another website

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