Retail Assistant (Clerical Officer)
Deliver exceptional service in retail, enjoy flexible hours, and gain public sector experience. Ideal for team players with strong communication and IT skills.
The Retail Assistant (Clerical Officer) role with the National Museum of Ireland provides a unique opportunity to join a prominent organisation with a permanent, part-time contract. The weekly salary starts at €596.11 (pro-rated) and includes access to public sector pension and incremental annual leave benefits. As a Retail Assistant, you’ll become a vital part of the retail team, contributing to the museum’s visitor experience.
If you have at least two years of retail experience, with excellent customer service skills and comfort using tills and Microsoft Office, this job may be a strong match. The role is structured, with a mix of shop floor interaction and clerical duties—suited to those ready to take ownership of their work and create a welcoming environment for visitors.
The Museum seeks reliable team members who are detail-oriented and punctual, offering a good work-life balance by providing rostered part-time hours plus overtime benefits for Sunday work. Let’s look closer at what you’ll do each day and the key pros and cons of the role.
Day-to-Day: What the Retail Assistant Role Involves
Expect your routine to include a blend of customer-facing retail service and essential back-office tasks. Responsibilities cover welcoming visitors, handling sales, assisting in stock processing, and ensuring the shop is well merchandised and inviting.
Your shifts will be rostered, with about 21.62 gross hours weekly. Flexibility is essential—extra hours and overtime may be available. Using tills and EPOS systems, you’ll manage transactions efficiently and report any discrepancies you encounter.
Professional presentation matters; punctuality and a smart appearance help maintain museum standards. You’ll also keep up to date with current exhibitions and products, informing your engagement with visitors.
The team expects you to show initiative, resolve minor complaints, and ensure cash handling is accurate. Communication with the Retail Manager and team is frequent, so strong interpersonal skills are useful.
Above all, a successful Retail Assistant supports the Museum’s mission, helping to enhance each visitor’s experience while maintaining rigorous service and organisational standards.
Key Advantages of the Position
The opportunity for public sector employment provides job stability and valuable pension benefits. Permanent part-time hours allow for flexibility and work-life balance, a real plus for many.
Annual leave scales upwards with length of service, adding more paid holidays over time. There’s also potential for overtime and access to skill-building in a respected cultural institution.
Potential Drawbacks to Consider
The starting weekly wage, while competitive for the sector, is firmly structured and limited by part-time hours, which may not suit those seeking rapid financial growth.
Weekend and evening shift patterns are a requirement. Flexibility is vital because attendance is scheduled on a roster and overtime, especially on Sundays, is part of the conditions.
Verdict: Should You Apply?
This is a solid opportunity for applicants who value stability, flexibility, and the prestige of working for a public institution. Requirements are clear and attainable for most experienced retail workers.
If job security, a friendly team environment, and a chance to build your CV in the public sector appeal to you, this Retail Assistant role is a strong contender.
