Customer Services Specialist (Portuguese)
Fluent in Portuguese required. Join a world-class team, receive premium benefits from day one, and enjoy a flexible work environment. Excellent advancement chances await!
What to Know About the Job Offer
This Customer Services Specialist role is open to fluent Portuguese speakers. The job offers flexibility: work on-site, hybrid, or fully remote within certain criteria.
While the salary is not specified, the benefits package stands out with paid parental leave, health insurance, and generous leave programmes offered from day one.
The company values diversity, with over 50 nationalities represented among staff and a strong, inclusive workplace culture.
Expect opportunities for career growth, structured learning, and the chance to develop your skills in a supportive environment.
Your application won’t be judged by race, disability, or other protected status – this is an equal opportunity employer keen to welcome all talent.
Responsibilities and Day-to-Day Details
Your main task will be helping Marriott customers, especially Portuguese-speaking guests, with booking queries and support requests through various channels.
This includes resolving reservation issues, processing booking requests, and ensuring compliance with company policies.
Customer care also covers loyalty programme support and liaising with hotel staff and third parties as needed.
Clear communication, problem-solving, and a positive attitude are highly valued on the team.
All interactions are expected to be professional, solution-focused, and in line with brand standards.
Standout Pros
An impressive benefits package features immediately from your first day: discounted hotel stays, full health insurance, and flexible working options.
Team members rave about support for professional growth, including opportunities to move between departments or upskill through further education.
Potential Cons
This role can be demanding, with customer queries sometimes arriving outside standard hours, particularly at busy times of year.
Working in multiple communication channels may not suit everyone, and strong adaptability is a must for success in this position.
Endgültiges Urteil
If you are a fluent Portuguese speaker seeking job flexibility, stellar benefits, and genuine career development, this could be an ideal opportunity.
You’ll join a global hospitality brand with a culture of inclusion and advancement, making it attractive for anyone keen on a long-term career.
