CSR – College Graduate
Exciting entry-level CSR opportunity for fresh graduates. Competitive salary, full-time, no BPO experience needed. Showcase your communication skills and career potential today.
Looking for a promising start as a Customer Service Representative (CSR) but don’t have any BPO experience yet? This entry-level role offers a monthly salary of ₱17,000 – ₱18,500 for qualified applicants. The position is full-time and best suited for fresh college graduates eager to showcase their communication skills in customer support.
Day-to-Day Responsibilities
As a CSR in this role, you’ll handle a mix of customer inquiries through channels like phone, chat, and email. Effective communication is key as you’ll be responsible for resolving questions, clarifying product information, and assisting with concerns or basic technical issues. Daily tasks include verifying identities, processing requests, and documenting support cases in the CRM system. You must escalate complex issues to supervisors when needed, and always maintain a professional, empathetic tone. Consistently meeting set performance standards, including call quality and response time, is expected.
Advantages of the Offer
For fresh graduates, the absence of prior BPO experience as a requirement is a major advantage, opening doors to many new talent in the market. The competitive salary and full-time nature give you financial security and growth potential, even as you start out. You’ll also enhance your communication and problem-solving abilities, gaining foundational skills for a career in customer service.
Possible Drawbacks
On-site work is expected, which might be limiting for those hoping for a remote option immediately. The entry-level nature of the compensation, while good for new graduates, may not be sufficient for experienced professionals seeking advancement. The role can also be demanding in terms of meeting KPIs and resolving varied customer concerns each day.
Final Verdict
This entry-level CSR job offer is excellent for fresh graduates without BPO experience. Take advantage of the growth opportunities and skills development, but carefully consider the on-site work requirement and performance expectations before committing.
