Operations Director – 5* Hotel
Lead a top-tier hotel team, optimise guest experience, and oversee all operations. Ideal for those with luxury hotel experience seeking advancement and rewarding benefits.
The role of Operations Director at this luxury 5-star hotel is a permanent, full-time management position offered by a prominent hospitality recruitment agency. The salary remains undisclosed, but the job includes perks such as meal allowances, paid holidays, and parking access.
Applicants should have significant experience in senior hotel roles, particularly in high-end, service-driven environments. Legal authorisation to work locally is essential, making this an attractive role for seasoned hospitality professionals ready for advancement.
Tägliche Aufgaben
Taking up this position involves direct responsibility for hotel staff, daily operations, and guest satisfaction. The Operations Director also ensures seamless running of events and food services at premium standards.
Key tasks include maximising hotel revenue through effective management and developing new opportunities for growth. Strong communication, staff training, and recruitment processes are vital components of this role.
The position demands organisation of all food, beverage, and event outlets, payroll cost management, and introducing innovative hospitality concepts. Leadership visibility and taking charge when the GM is off-site are also expected.
Previous experience with Michelin Star service and extensive knowledge across sales, finance, and HR are necessary. The ability to lead team managers and drive the hotel’s market position, especially for weddings, is crucial.
Main Pros
One standout benefit is the chance to step up in your career, join an ambitious team, and influence every aspect of the hotel’s guest service at the highest standard.
The package supports work-life balance with practical benefits, rewarding those who dedicate themselves to upholding top-tier hospitality experiences and management excellence.
Main Cons
The undisclosed salary may be off-putting for applicants seeking immediate clarity on compensation. This can require further communication during the application process.
Additionally, the demanding nature of a leadership role in a luxury setting may present significant challenges for those not accustomed to high-pressure management environments.
Urteil
The Operations Director position will strongly appeal to experienced professionals with a passion for luxury hospitality and guest service. This opportunity rewards hands-on leaders seeking to leave their mark on a premier hotel.
