Customer Service Administrator – Competitive Salary, Permanent Role & Great Team Culture

If you are searching for a permanent administrative position with a competitive base salary in the €30K to €32K range, this Customer Service Administrator role could be an ideal match. The job provides a full-time, on-site role that values motivated, organised individuals with a passion for delivering high-quality support.

The company, a major player in fire safety and prevention, offers an environment focused on training, teamwork, and professional growth. As an administrator in their office, your role centres on supporting both the internal team and a diverse customer base. Working hours are straightforward: Monday to Thursday from 9am to 5pm and Friday from 9am to 4pm.

Tägliche Aufgaben

As a Customer Service Administrator, you’ll manage customer enquiries, follow up on sales, and carry out contract renewals. Expect to interact daily via phone and email, providing top-level administrative support.

Your duties also include generating quotations for customers and handling accounts receivable on key accounts. Proficiency in Microsoft Office, particularly Excel and Word, is important.

Multitasking will be essential, as you will work with engineering and administrative teams as well as external clients and suppliers. The environment is busy and team-oriented.

You are also expected to prioritise tasks efficiently and use your initiative to solve challenges as they arise. Attention to detail, accurate keyboard skills, and strong communication will serve you well.

Experience in administrative and product-based environments is a plus, and your ability to work independently or as a part of a group will determine your success in this position.

What Makes It Great (Pros)

The salary range is attractive for administrative positions and comes with full-time, stable employment in a positive atmosphere.

You’ll grow your skills in both customer service and general administration, learning from experienced professionals and engaging with different departments.

Points to Consider (Cons)

The role can be demanding, requiring juggling multiple priorities and managing a high volume of tasks efficiently.

It may not suit those seeking remote or hybrid work, as the site-based nature of the position requires a consistent physical presence.

Urteil

This Customer Service Administrator role offers a solid salary, full-time employment, and room to grow. If you value a structured environment and enjoy helping both customers and colleagues, this could be a strong fit for your next career step.