Seasonal Travel Agent
Support customers with booking inquiries, get up to ₱15,000 bonus, enjoy a supportive environment, and gain valuable experience in a top BPO team.
If you’re looking to kickstart your career as a customer service agent, the TTEC Seasonal Travel Agent position could be a solid fit. This full-time role offers a competitive monthly compensation plus a generous Php 15,000 completion bonus, with a contract spanning 3 to 5 months. Perfect for those with at least a senior high school diploma or two years of college background, and some customer care experience, this position promises growth and valuable exposure in the BPO sector.
Day-to-Day Responsibilities
As a Seasonal Travel Agent, you’ll spend your days handling customer inquiries by phone or online. You’ll be tasked with providing prompt, compassionate resolutions to issues related to travel bookings. Product knowledge and problem-solving skills are important, as you must research solutions and communicate clearly. Your goal is to transform each interaction into a positive customer experience by being attentive and helpful every time.
Major Pros of This Role
A standout benefit is the 15K bonus, which is a great extra incentive on top of your salary. There’s also professional training, practical experience supporting leading travel platforms, and a workplace that values community and personal growth. TTEC’s global network also means you’ll have access to resources beyond the basics, including thousands of free courses for your growth.
Possible Drawbacks
As the contract is seasonal, your job security is tied to the duration of the project, typically lasting 3 to 5 months. The work can also get quite repetitive, and you may need to handle difficult customer interactions regularly. Additionally, previous customer service experience may be strictly required for high school graduates, which can be a hurdle for entry-level applicants.
Veredicto final
All considered, this job is a strong match for individuals seeking hands-on, time-bound BPO experience with attractive incentives. It offers growth potential, real-world training, and a welcoming environment, balanced by the usual challenges of customer service work and a non-permanent contract.
