Sr. Department Ops Manager, AML
Lead large-scale AML and operations teams. Requires 5–7 years of experience, team leadership, and strategy skills. Growth, impact, and advancement await.
About the Sr. Department Ops Manager, AML Role
If you’re seeking a high-impact managerial position with broad responsibilities, this role will certainly catch your interest. While salary specifics aren’t listed, the position is for experienced professionals ready for a senior leadership challenge. Expect full-time hours and comprehensive employee benefits—this company puts focus on well-being and career advancement.
Applicants require at least two years of college or equivalent experience, plus five to seven years’ background in call center operations, with five years in management. Leadership, collaboration, and analytical abilities are critical, along with a proven record in ops excellence.
Day-to-Day Responsibilities
The Sr. Department Ops Manager, AML is expected to lead complex teams, shape departmental strategies, and optimize processes daily. Your core mission will be ensuring the team meets and exceeds performance targets, keeps operations running smoothly, and maintains regulatory and risk standards.
You’ll spearhead projects involving anti-money laundering, fraud and dispute resolution, collections, back-office processing, and customer service. The role entails process improvement initiatives and working closely with HR, finance, and partners both locally and internationally.
Pros of the Opportunity
This is a clear growth and impact role. There is much space to drive improvements and shape company direction, making it rewarding for those seeking influence and advancement.
The benefits package is comprehensive and well-structured, valuing both employees and their families. Work-life balance tools and opportunities for skill advancement are highlighted pros.
Contras a considerar
The job is demanding and can be high-pressure due to its scale and accountability. For some, the intensity and responsibility might be a challenge.
Also, while rewarding, navigating large teams and complex operations can sometimes lead to long hours, particularly during periods of change or growth.
Veredicto final
For those with a passion for leadership, real operational impact, and continuous improvement, the Sr. Department Ops Manager, AML role is an excellent step up. If you thrive in environments that demand both people and process skills, this job could unlock your next career milestone.
