Agent II, Operations
Join TD as an Agent II in Operations. Enjoy a competitive salary, strong benefits, paid leave, and career growth. Ideal for candidates with banking or customer service experience.
If you’re seeking an opportunity to build your career in banking while enjoying excellent benefits, TD’s Agent II, Operations role deserves your attention. With an annual salary between CA$45,700 and CA$61,000, this full-time, mid-level position offers clear pathways for growth. Alongside competitive pay, TD includes health and wellness programmes, a retirement savings plan, and paid time off among its top benefits.
You will work 37.5 hours weekly in personal and commercial banking operations. TD is committed to fair and equitable compensation with plenty of chances for professional advancement via training, mentoring, and regular career discussions. It’s a well-rounded offer for those keen on developing their skills within the financial sector.
Key Responsibilities of the Role
In this position, you’ll process financial transactions precisely and efficiently, following established procedures and ensuring compliance with service standards.
Your role is to support partners and customers by responding to requests, ensuring service continuity, and escalating more complex operational issues when required.
You’ll review processes, propose improvements, and investigate unusual activities upholding both internal guidelines and industry regulations.
The job requires you to manage confidential information discreetly and maintain detailed transaction records, supporting business accuracy.
As an essential team member, you will also help foster a positive work environment and act as a brand ambassador within the bank.
Advantages of Joining TD
One major advantage is the robust benefits package, including paid time off, health coverage, and a retirement plan, addressing financial and personal well-being.
TD invests heavily in employee development, providing tailored training sessions, mentorship, and cross-functional learning to expand your skill set and career prospects.
Potential Drawbacks to Consider
The position may involve some routine and repetitive tasks, which can become monotonous over time for those who thrive on variety and creativity.
Additionally, while the risk exposure is generally low to moderate, the role does require a high level of diligence and adherence to procedural compliance.
Veredicto final
If you’re motivated by job stability, professional growth, and working in a supportive team environment, the Agent II, Operations role at TD is an attractive fit. The structured career development and comprehensive benefits reinforce TD’s reputation as a top employer in banking.
