Account Manager
Manage key client portfolios, handle communications, resolve issues, and enjoy a hiring bonus, group benefits, flexibility, and career advancement.
Groupe DCM is currently searching for an Account Manager to join its team in a full-time, permanent role. Salary will be discussed upon hiring, but candidates can expect benefits, a hiring bonus, and a strong focus on employee well-being. The position is based on a 40-hour work week, with the flexibility of a day shift and permanent contract. In addition, applicants should be ready to step in as soon as possible, with just one opening available.
What You’ll Do Each Day
The Account Manager manages customer accounts and acts as a primary liaison between clients and the company.
Typical duties include managing contract reviews, preparing quotations, handling order follow-ups, and coordinating delivery reports. You’ll also participate in meetings and manage complaints or quality concerns.
The role sometimes involves small-scale project management, overseeing change management processes, and supporting process improvements. You will work closely with internal teams such as estimators, purchasing, and planning.
Customer portfolio retention and identifying new business opportunities play a significant part in this job, as does record-keeping and regular client check-ins. Strong communication and organizational skills are key to success here.
The position requires regular updates and scheduling milestones, ensuring deadlines and standards are met for every client.
Highlights: Pros of This Role
One standout benefit offered is the $1,500 hiring bonus, an attractive incentive for new team members.
The organization’s comprehensive benefits package includes medical, dental, life insurance, group RRSP contributions, and generous vacation arrangements, making this role desirable for professionals valuing well-being.
Drawbacks to Consider
The role comes with a demanding workload and the expectation to manage several projects at once.
Additionally, the requirement for advanced French and intermediate English might be a barrier for some candidates without proficiency in both languages.
Final Thoughts: Should You Apply?
This Account Manager opening is well suited to someone seeking stability, growth potential, and an appealing compensation package. It is ideal for applicants who thrive on frequent client interactions, are comfortable with multitasking, and possess strong communicative and organizational abilities.
If you meet the criteria and enjoy taking initiative in a supportive, growth-driven environment, this could be a rewarding next step in your career.
