Client Experience Manager
Lead a vibrant team, deliver top-tier client service, and access extensive benefits. Competitive salary. Ideal for experienced retail leaders looking to make an impact.
About the Job
This opportunity as a Client Experience Manager at Sephora offers a salary ranging from $54,800 to $68,500 per year and is a full-time permanent role. You’ll benefit from product discounts, health and life insurance, and paid time off. This is a chance to shape an inclusive and people-centric workplace while building your management career.
Responsibilities and Day-to-Day
This role involves coaching a team of Stage Experience Leads and Beauty Advisors. A large part of your day will include implementing training, conducting staff orientations, and directly engaging with customers to ensure a memorable shopping experience. You will also be managing in-store events, maintaining merchandising standards, and coordinating with brand representatives, all while driving the store toward exceeding business goals.
Prós
One of the biggest advantages of this role is the comprehensive benefits package and competitive pay. Employees also gain access to ongoing development plans and exclusive industry perks. With Sephora’s strong commitment to diversity and internal advancement, career growth is a real part of the package for high performers.
Contras
This management role requires flexibility, including evenings, weekends, and holidays. The physical aspects—such as lifting and stocking in a scent-filled environment—may not suit everyone. Additionally, the high-performance culture means expectations can be demanding for new managers.
Veredicto
For seasoned managers seeking the next step in their retail career, the Client Experience Manager opening at Sephora stands out. The salary, benefits, and company culture make it a strong choice for those who thrive in a dynamic, customer-focused workplace.
