Customer Service Representative (Up to ₱34,000) – No Degree Required, Perks Included

Foundever® is calling for applications for Customer Service Representatives, offering a monthly salary ranging from ₱23,000 to ₱34,000. This is a full-time position and welcomes candidates with various educational backgrounds. You don’t need a college degree—a high school diploma, senior high school certificate, or college undergraduate credentials are accepted. If you already have customer service experience, particularly in a call center or financial account, you’ll be prioritized. English communication skills and basic computer use are required.

Job Responsibilities and Daily Routine

In this role, you’ll handle customer inquiries through voice calls, assist clients with their concerns, and provide helpful solutions. Expect to work in a fast-paced team environment where delivering excellent service is valued. The job also entails recording customer information and handling confidential data responsibly. Moreover, your ability to navigate computer systems and follow set processes is essential. Regular training and feedback sessions will be part of your journey, empowering you to refine your service skills.

Main Advantages

Apart from the attractive pay, Foundever® offers paid training from your very first day, ensuring you’re equipped for the job. One standout benefit is the HMO coverage for you and your family, enhancing your peace of mind. The workplace culture encourages trust, collaboration, and internal promotions—many team leaders started as agents. You’ll also benefit from free call center training, making it great for both newcomers and those eyeing career advancement.

Possíveis desvantagens

This position requires flexibility as shifts may rotate, potentially including night and weekend work. While extensive support is provided, the environment is performance-driven—meeting metrics and resolving concerns quickly is expected. The fast pace and high customer expectations could be challenging for some applicants, especially during high-volume periods. Also, initial adaptation to scripts or customer handling tools can be a hurdle for newcomers.

Veredicto final

This job is highly recommended for those looking to enter the BPO industry or aiming for a step up, given its open application requirements and impressive pay scale. The comprehensive benefits and career growth opportunities make it a favorable option for many jobseekers. Keep your SSS and PAG-IBIG information ready for faster onboarding. Overall, if you’re motivated, adaptable, and ready for a new challenge, this could be a smart move for your career.