{"id":226144,"date":"2026-04-21T03:11:00","date_gmt":"2026-04-21T03:11:00","guid":{"rendered":"https:\/\/thefinancialincome.com\/e09a713f-2700-4c33-8759-0299cca31ddb\/"},"modified":"2026-04-21T03:11:02","modified_gmt":"2026-04-21T03:11:02","slug":"e09a713f-2700-4c33-8759-0299cca31ddb","status":"publish","type":"post","link":"https:\/\/thefinancialincome.com\/pt\/e09a713f-2700-4c33-8759-0299cca31ddb\/","title":{"rendered":"Referente de Atenci\u00f3n al Cliente en Divino: gu\u00eda, equipo y oportunidades"},"content":{"rendered":"<\/p>\n<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">recomendado para ti<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Referente de Atenci\u00f3n al Cliente<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Supervis\u00e1 equipos, resolv\u00e9 casos complejos, aplic\u00e1 tu experiencia en call center y desarrollo de habilidades. Jornada completa. Valoramos formaci\u00f3n t\u00e9cnica y conocimiento de BI y CRM.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefinancialincome.com\/pt\/redirect\/?https:\/\/oportunidades.divino.com.uy\/jobs\/7575587-referente-de-atencion-al-cliente?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Postularse al empleo<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1 redirecionado para outro site<\/small>\n<\/div>\n<p>La oportunidad de Referente de Atenci\u00f3n al Cliente en Divino destaca por su enfoque en la supervisi\u00f3n y coordinaci\u00f3n de equipos en el \u00e1rea de atenci\u00f3n. El puesto es a tiempo completo y exige iniciativa para liderar y brindar soporte cotidiano, aunque el salario espec\u00edfico no se hace p\u00fablico en la oferta.<\/p>\n<p>Las condiciones de empleo buscan una persona con bachillerato, formaci\u00f3n t\u00e9cnica y experiencia comprobada en supervisi\u00f3n dentro de call centers, con habilidades en herramientas inform\u00e1ticas y conocimiento de plataformas como uContact y QlikView.<\/p>\n<h2>Responsabilidades di\u00e1rias<\/h2>\n<p>El Referente tiene a su cargo la coordinaci\u00f3n del equipo de call center, apoyando a los agentes y resolviendo problem\u00e1ticas de clientes de manera directa y efectiva.<\/p>\n<p>Realiza seguimiento sobre el cumplimiento de protocolos y est\u00e1ndares, asegurando que la calidad del servicio sea siempre la mejor posible para los usuarios.<\/p>\n<p>Adem\u00e1s, gestiona el desempe\u00f1o del equipo, promoviendo un ambiente de comunicaci\u00f3n constante y brindando capacitaciones para el crecimiento profesional.<\/p>\n<p>Monitoriza indicadores clave como SLA, utiliza herramientas BI y CRM y elabora reportes para la mejora continua del \u00e1rea.<\/p>\n<p>Est\u00e1 en contacto tanto con el backoffice como con el call center, integrando procesos y promoviendo la colaboraci\u00f3n interna.<\/p>\n<h2>Ventajas de la posici\u00f3n<\/h2>\n<p>Una de las mayores ventajas de este puesto es la oportunidad de crecimiento profesional, ya que se fomenta la capacitaci\u00f3n continua y el desarrollo de habilidades.<\/p>\n<p>El ambiente es colaborativo, permitiendo aprender con y de otros, sumando valor a las trayectorias laborales y personales de los integrantes.<\/p>\n<h2>Desaf\u00edos y contras<\/h2>\n<p>Puede ser exigente por la responsabilidad permanente en la gesti\u00f3n y resoluci\u00f3n de situaciones complejas con clientes, lo que demanda temple y manejo del estr\u00e9s.<\/p>\n<p>El puesto requiere s\u00f3lidos conocimientos t\u00e9cnicos; la adaptaci\u00f3n r\u00e1pida al uso de nuevas plataformas o m\u00e9tricas puede ser un reto para quienes no est\u00e9n actualizados.<\/p>\n<h2>Veredicto final<\/h2>\n<p>La posici\u00f3n est\u00e1 bien pensada para quienes buscan liderar equipos, potenciar sus capacidades anal\u00edticas y crecer en el \u00e1rea de atenci\u00f3n. Tu experiencia como supervisor en entornos din\u00e1micos ser\u00e1 muy valorada. Si quer\u00e9s avanzar en tu carrera dentro de call centers con buenas herramientas y desaf\u00edos de gesti\u00f3n, esta oferta es una excelente opci\u00f3n.<\/p>\n<div style=\"background: #ffffff; border-radius: 12px; box-shadow: 0 10px 30px rgba(0, 0, 0, 0.1); width: 100%; max-width: 340px; padding: 25px; transition: transform 0.3s ease-in-out; overflow: visible; display: flex; flex-direction: column; position: relative; border: 1px solid #28a745; margin-top: 70px; margin-bottom: 50px; margin-left: auto; margin-right: auto;\">\n<div style=\"position: absolute; top: -35px; right: 15px; color: #28a745; padding: 5px 10px; border-radius: 6px; font-size: 14px; font-weight: bold; display: flex; align-items: center; z-index: 10;\">recomendado para ti<\/div>\n<div data-namespace-header=\"\" style=\"\">\n<h3 data-namespace-title=\"\" style=\"color: #333; font-size: 20px; font-weight: bold; text-align: left; margin-right: 50px; min-height: 50px; margin-top: 0px;\">Referente de Atenci\u00f3n al Cliente<\/h3>\n<\/p><\/div>\n<p data-namespace-prompt=\"\" style=\"font-size: 16px; color: #666; margin-bottom: 20px; line-height: 1.5; flex-grow: 1; text-align: left; margin-top: 0px;\">Supervis\u00e1 equipos, resolv\u00e9 casos complejos, aplic\u00e1 tu experiencia en call center y desarrollo de habilidades. Jornada completa. Valoramos formaci\u00f3n t\u00e9cnica y conocimiento de BI y CRM.<\/p>\n<p>    <a data-namespace-url=\"\" href=\"https:\/\/thefinancialincome.com\/pt\/redirect\/?https:\/\/oportunidades.divino.com.uy\/jobs\/7575587-referente-de-atencion-al-cliente?utm_campaign=google_jobs_apply&#038;utm_source=google_jobs_apply&#038;utm_medium=organic\" style=\"width: 100%; display: inline-block; color: white; text-decoration: none; border-radius: 6px; font-size: 16px; font-weight: bold; text-align: center; transition: transform 0.3s ease, background 0.3s ease; margin-top: auto;\" data-namespace-id=\"5c0d2565-3ba9-4280-a382-ad2a691e2285\"><br \/>\n        <button style=\"width: 100%; height: 55px; background: #e9e9ed; border: 1px solid black; color: black;\">Postularse al empleo<\/button><br \/>\n    <\/a><br \/>\n    <small style=\"margin-top: 10px; color: #777; font-size: 12px; text-align: center; display: block;\">Ser\u00e1 redirecionado para outro site<\/small>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Supervis\u00e1 equipos y potenci\u00e1 tu desarrollo como Referente de Atenci\u00f3n al Cliente en Divino. Si ten\u00e9s experiencia y liderazgo, esta es tu oportunidad de crecer. Postulate ahora y sumate al equipo.<\/p>","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[10],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Referente de Atenci\u00f3n al Cliente en Divino: gu\u00eda, equipo y oportunidades - The Financial Income<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/thefinancialincome.com\/pt\/e09a713f-2700-4c33-8759-0299cca31ddb\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Referente de Atenci\u00f3n al Cliente en Divino: gu\u00eda, equipo y oportunidades - The Financial Income\" \/>\n<meta property=\"og:description\" content=\"Supervis\u00e1 equipos y potenci\u00e1 tu desarrollo como Referente de Atenci\u00f3n al Cliente en Divino. 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He likes to observe, listen, and try to understand what is happening on the other side before putting any words on the page.For him, writing is not about impressing, but about getting closer. It is about turning thoughts into something simple, clear, and real. Every text is an ongoing conversation, created with care and honesty, with the sincere intention of touching someone, somewhere along the way.","url":"https:\/\/thefinancialincome.com\/pt\/author\/bcgianni\/"}]}},"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Bruno Gianni","author_link":"https:\/\/thefinancialincome.com\/pt\/author\/bcgianni\/"},"uagb_comment_info":0,"uagb_excerpt":"Supervis\u00e1 equipos y potenci\u00e1 tu desarrollo como Referente de Atenci\u00f3n al Cliente en Divino. Si ten\u00e9s experiencia y liderazgo, esta es tu oportunidad de crecer. Postulate ahora y sumate al equipo.","_links":{"self":[{"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/posts\/226144"}],"collection":[{"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/comments?post=226144"}],"version-history":[{"count":1,"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/posts\/226144\/revisions"}],"predecessor-version":[{"id":226157,"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/posts\/226144\/revisions\/226157"}],"wp:attachment":[{"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/media?parent=226144"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/categories?post=226144"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/thefinancialincome.com\/pt\/wp-json\/wp\/v2\/tags?post=226144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}