Field Service Tech II
Support and install gaming tech hands-on, gain telecom/electronics skills. Ideal for driven junior pros ready for field work, team spirit and career growth.
Looking for a dynamic opportunity in the gaming technology sector? The Field Service Tech II position with IGT is a full-time, junior-level role perfect for those with a background in electronics troubleshooting, telecom skills, and customer service.
The hybrid job format offers the chance to engage directly with clients while learning advanced gaming, network, and telecom systems. If you’re technically inclined, quick to learn, and want variety in your workday, this could be an ideal fit.
Day-to-Day Responsibilities
Field Service Tech II professionals handle game system installations, hardware/software upgrades, and circuit-level troubleshooting on-site and remotely. You’ll prep, maintain, and repair equipment, teach clients the basics, and ensure compliance with standards. Tasks include reading wiring diagrams, fibre optic work, SAP reporting, and hardware conversions.
You will also carry out planned maintenance, respond to product issues, run interface verification, and keep accurate documentation via digital tools. Strong teamwork and self-drive are highly valued to maintain IGT’s reputation for innovation and client satisfaction.
Key Pros of This Role
One major benefit: technical skills gained here are in high demand, giving you a long-term career boost. The chance to work with innovative technologies and industry leaders ensures you’re always learning and growing.
Autonomous work enables you to manage your projects independently, develop customer interaction experience, and feel invested in real outcomes and client relationships.
Possible Cons to Consider
Physical expectations are higher than some tech jobs; lifting 50+ lbs, standing for shifts, and handling overtime are required. You may need to work on weekends, and travel within the assigned region is sometimes necessary.
The need to maintain a clean driving record, pass a security check, and adhere to compliance and gaming license standards adds an extra layer of responsibility to the onboarding process.
Our Verdict
IGT’s Field Service Tech II job is rewarding for energetic, technically minded jobseekers. If you want technical growth and variety, and can manage fast-paced, physical work, this role could be an excellent step forward.
